This paper is an analysis of the discourses and attitudes that emerged from a set of dailyjournals kept by a particular group of township women during a training course for domestic workersin South Africa. The principal aim of the paper is to examine the ways in which the women expressemotion, voice, and agency through the act of writing and reflecting on their experiences during thetraining course. A secondary aim is to uncover those recurrent discourses and attitudes that eitherempower or disempower these women from becoming effective agents capable of challengingtheir positions in their families and society. The theoretical and conceptual framework for this studydraws on Appraisal Theory and studies on voice, agency and identity.
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